NEOX NETWORKS GmbH
Who we are?
NEOX NETWORKS Ltd. is based in Frankfurt am Main and is a young and innovative company providing professional services and specialising in network taps, network analysis, network monitoring and network performance management. As a Value Added Distributor (VAD), we focus on consultancy services as well as supplying modern, creative products. We partner with key strategic hardware and software manufacturers as well as IT companies such as resellers, systems integrators, computer retailers and network solutions providers.
We optimise your IT infrastructure through high value economic solutions based on the individual performance of your network. Our customers take priority over manufacturers and products and we’re continuously driven by your success.
We place a strong emphasis on our philosophy of sustainability and aim to build long-term, close working relationships with all our trading partners and customers. We provide you with all-round professional support, from analysis to creating network monitoring plans right through to implementing holistic solutions.
Our aim is to prepare your network for future challenges regardless of your company's industry and size!
Sustainability and customer focus aren’t just empty words for us. We like to see ourselves as your long-term partner and advisor and always put ourselves in the shoes of our customers. This is our philosophy and commitment to you and we always follow this with consistency and a sense of purpose.
Our focus is providing competent advice and, in order to act in an advisory capacity, we adhere to the following principles:
1. Listening - To get an idea of your concerns, we need information and details about your projects. Therefore, listening is very important to us as this is the way we can gain valuable and useful information about your issues. We believe that successful consultation is made possible through active listening.
2. Understanding - To understand information, it must first be gathered, evaluated and processed. If there are any discrepancies or incorrect pieces of information, we request the details again to close any gaps. Incorrect or misplaced judgement can lead to misinterpretation and can adversely affect the results of a consultation. Therefore, we consider that understanding your request is the second-most important factor in providing you with professional and expert advice.
3. Consulting - A consultation can only be carried out if the all above conditions have been met. We normally like to discuss different approaches with you either on the phone or in person. After a successful consultation, the next step is to prepare a proposal for you together with a quotation.