LiveAction LiveWire
Extend Network Visibility & Troubleshooting
to Remote Sites, WAN Edge, & Data Centers

How Do I Troubleshoot a Remote Network Without Traveling to the Location?

Remote Network Visibility

• Plug-and-Play – ships with zero configuration necessary
• Collect key network performance indicators, including VoIP, and display the results in your web browser
• Remote monitoring made easy, from anywhere, including mobile devices

Challenges

As your company grows and your work becomes more distributed, you need a single, integrated solution that addresses remote monitoring and troubleshooting to keep IT costs down and enterprise productivity up.

Solutions

With LiveWire you can monitor all of your remote networks from virtually anywhere. With IPFIX Export, LiveWire integrates with LiveNX to display active flows for end to end visibility, and Alerts allowing NetOps to quickly drill down to the packets using Omnipeek to find issues quickly and resolve with lower MTTR.

How Do I Troubleshoot Video Conferencing That Is Not Operating as Expected?

VoIP Monitoring & Troubleshooting

• Gain visibility into issues arising from using unified communications (UC)
• Dedicated, web-based VoIP dashboards provide key performance indicators and long-term trending
• Affordable solution that can be deployed across all of an enterprise’s remote locations

Challenges

Voice over IP (VoIP) monitoring and troubleshooting are unique in the quality parameters and ranges that are needed to have clear communications. Delay, jitter and/or packet loss can all lead to a poor experience.

Solution

LiveWIre, with LiveNX integration, provides proactive alerts when conditions change. In addition, with Call Detail Records and SIP control plane packet decodes, the exact interaction and parameters can be diagnosed for rapid problem isolation and resolution.

I Have a Complex Network, Which Segment Has the Problem?

Distributed Enterprises

• Network-wide operational intelligence – offers invaluable enterprise insights
• Multi-segment analysis (MSA) – measure application and network latency between remote networks and the data centers
• Point-of-sale (POS) terminal monitoring – visualize, detect, and diagnose issues

Challenges

Companies are increasingly relying on applications for business-critical tasks, making application performance a key issue. Network disruptions are now business disruptions, and the worst disruptions can sometimes have financial or even legal consequences.

Solution

Multi-segment analysis is a valuable tool for accelerating the mean time to resolution of application-level issues. By automating the process of gathering network data from multiple network segments and/or multi-tiered applications, the troubleshooting process becomes much simpler; and a whole new level of network insight can be achieved.